IT Support - Urgent

Bold Star Sentosa · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 9.000.000 per month
Bold Star Sentosa is looking for a dedicated IT Support professional to join our team. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure. This is an urgent position, so we need someone who can start immediately.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues.,Install, configure, and maintain computer systems, networks, and software applications.,Monitor and maintain network performance, including servers, workstations, and peripherals.,Ensure the security and integrity of the network and data.,Assist in the implementation of new technologies and systems.,Provide training and documentation to end-users.,Monitor and maintain IT equipment inventory.,Coordinate with vendors and service providers for hardware and software support.

🎓 Kualifikasi & Syarat

Bachelor's degree in Information Technology, Computer Science, or related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of computer hardware, software, and operating systems.,Experience with network administration and security.,Familiarity with ITIL processes and best practices.,Ability to work independently and as part of a team.,Strong problem-solving and communication skills.,Proficiency in English is a plus.

🛠️ Keahlian

Windows Server and Active DirectoryNetworking protocols (TCP/IPDNSDHCPetc.)Troubleshooting and diagnostic skillsBasic scripting skills (PowerShellPythonetc.)Experience with cloud services (AWSAzureetc.) is a plusKnowledge of IT security best practices and toolsExperience with ITIL frameworks and service management toolsAbility to work in a fast-paceddynamic environment
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