Senior Front Desk Receptionist

LUNAR Dinamis · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 8.000.000 per month
LUNAR Dinamis is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. You will be responsible for managing front desk operations, handling guest inquiries, and providing excellent customer service. If you are a friendly, multilingual individual with excellent communication skills, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional demeanor.,Handle guest check-in and check-out procedures efficiently.,Manage front desk operations, including reservations and room assignments.,Provide information about the hotel, its amenities, and local attractions.,Handle guest inquiries and complaints professionally and promptly.,Maintain accurate and up-to-date guest records.,Coordinate with housekeeping, maintenance, and other departments as needed.,Ensure the front desk area is clean, organized, and well-stocked.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and local language (Bahasa Indonesia).,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet deadlines.,Previous experience in a high-volume, customer-facing environment.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementAttention to detailTeamworkAdaptability
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